Privacy Policy
Your privacy is important to us. Learn how we protect and handle your personal information.
Last Updated: November 30, 2025
Introduction
Three Thousand Miles Sdn. Bhd. ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use our website.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form
- Request product information
- Subscribe to our newsletter
- Communicate with us via email or phone
This information may include:
- Name and contact information (email address, phone number)
- Company name and business information
- Inquiry details and messages
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring website information
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To process and fulfill your requests for product information
- To improve our website and services
- To send you marketing communications (with your consent)
- To comply with legal obligations
- To protect our rights and prevent fraud
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
- Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
While we strive to protect your personal information, we cannot guarantee absolute security. You provide information at your own risk.
Cookies and Tracking Technologies
Important: Our website does not use cookies or tracking technologies to collect personal information about visitors. We do not store cookies on your device or track your browsing behavior for marketing purposes.
We may use essential cookies that are necessary for the website to function properly, but these do not collect personal information or track your activities.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When we no longer need your personal information, we will securely delete or anonymize it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to delete your personal information
- The right to restrict processing of your information
- The right to data portability
- The right to object to processing
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after any modifications constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Three Thousand Miles Sdn. Bhd.
48-2, Jalan Aman Perdana 10A/KU5
Taman Aman Perdana, Meru Klang
41050 Selangor, Malaysia
Phone: +60 3-3311 5754
Email: [email protected]
Questions About Our Privacy Policy?
We're here to help. Contact us if you have any questions or concerns about how we handle your personal information.